Overview
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IDR is seeking a Business Analyst to join one of our top clients remotely. This role is an exciting opportunity for an experienced professional to contribute to the Client Experience Workstream for Outsourced Solutions within a dynamic and growing organization. If you are passionate about delivering exceptional client experiences and have a knack for strategic thinking and analysis, we encourage you to apply today!
Position Overview/Responsibilities for the Business Analyst:
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Coordinate with adjacent Workstreams (sales enablement, business development, delivery, and go-to-market teams) to gather and analyze requirements for the client experience on a per-product/complex-solution basis.
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Utilize these requirements to build a client experience framework and initiate the client experience procedural items for each applicable client post-go-live.
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Manage changes across teams and contribute to business process improvement.
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This is a 6+ month contract position requiring onsite presence at our client’s location.
Required Skills for Business Analyst:
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Minimum of 5 years of experience in business analysis.
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Knowledge of product management concepts and how managed services products are positioned and developed.
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Proficiency in business analysis tools (such as Smartsheet project tracking) and techniques.
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Strong understanding of sales processes, marketing strategies, and business development principles.
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Bachelor’s degree in IT, Business Administration, or a related field.
What’s in it for you?
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Competitive compensation package
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Full Benefits; Medical, Vision, Dental, and more!
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Opportunity to get in with an industry-leading organization
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Close-knit and team-oriented culture
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Why IDR?
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20+ Years of Proven Industry Experience in 4 major markets
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Employee Stock Ownership Program
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Medical, Dental, Vision, and Life Insurance
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ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
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Job Type:full_time
